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What to Expect from a Rental Management Company

Andee Jessee • Oct 22, 2020

What to Expect from the Best Rental Companies

When relying on rental management companies, there are certain qualities and skills that you should expect. Below are just a few of the main things to expect from rental companies in Bend Oregon.

 

Industry experience

 

A proven track record is something that any good management company should have. Familiarity working with an array of properties and tenants can be vital for knowing how to solve a range of problems more quickly. It’s important that it’s not just the company that is experienced, but also its property management staff – an old company made up entirely of new recruits may not have much practical expertise.

 

Good communication     

 

A good rental company should always be communicating with property owners and tenants. Communication is often essential for diffusing problems quickly. This could include reminding tenants that they owe rent or letting you know when a tenant is complaining about a feature in the property.

 

Tenant screening

 

Most rental management companies are able to carry out tenant screening for you. This could include doing credit checks, collecting references and even interviewing tenants. This can be useful for ensuring that you get the best people staying in your property or rentals. In the long run, this could prevent all manner of problems from damaged property to frequently missed rent. 

 

Documentation handling

 

Good rental property management should also be able to handle documents for you. This could include getting employment contracts written up and signed. By ensuring that all legal documentation is carried out properly, you can help to avoid legal troubles in the future. Not having to manage the paperwork can also save you a lot of time. 

 

24/7 emergency maintenance services

 

When there is a fault with the property such as a leak or pests, it is important that immediate reparations are carried out. This means having access to handymen around the clock. Before taking on the help of a property management company, check that they have 24/7 emergency contact that they can use such as emergency electricians or emergency plumbers. This property management service can be a huge convenience for yourself as it means that you don’t always have to be on call. 

 

Focus on tenant retention

 

A good rental property management company shouldn’t just focus on acquiring tenants but also retaining them. A single long-term tenant can be much easier to manage than tenants that are constantly coming and going. It means less time and money spent advertising vacancies. Finding long-term tenants to rent could mean asking applicants about their long term goals to ensure that they are unlikely to move in a couple years, as well nurturing existing tenants through high quality customer service.

 

No hidden fees for listings or services

 

All company info and fees should be laid out in black and white before working with a property management company. There shouldn’t be any hidden fees charged to you or your tenants. If a company does seem to be charging extra undisclosed costs, it could be worth dropping this company - it’s a clear sign that they’re not honest and therefore not to be trusted.


If you are looking for a property manager that always goes above and beyond for you, give us a call today. 


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